Privacy Policy

This Privacy Policy explains how Mervaqoe handles personal information when you visit mervaqoe.com, communicate with us, or place an order through our online store.

1. Information We May Receive

Depending on how you use our website, information may include:

Your name.
Billing and shipping information.
Email address.
Telephone number when provided.
Order and transaction details.
Payment-related information handled through applicable payment providers.
Device, browser, IP address, and website usage information.
Information contained in communications with customer service.
Information collected through cookies and similar technologies.

2. How Information Is Used

Personal information may be used to process and fulfill purchases, communicate about orders, assist with shipping and returns, respond to customer service requests, maintain the website, improve our services, protect the security of the store, address misuse or fraud, maintain required records, and comply with applicable legal obligations.

3. Payment Information

Payments are completed using the payment methods and payment service providers available during checkout. Payment information may be processed directly by the relevant payment provider rather than being retained directly by Mervaqoe.

4. Cookies and Similar Technologies

Mervaqoe may use cookies and similar technologies to support website functionality, remember preferences, understand website activity, maintain security, and improve the shopping experience.

Your browser may provide options for managing or removing cookies. Restricting certain cookies may affect some website functions.

5. Sharing of Information

Personal information may be provided to service providers when reasonably necessary to operate the store and provide services. These may include providers supporting website functionality, payment processing, order fulfillment, shipping, tracking, security, customer support, analytics, and related services.

Information may also be disclosed when required by applicable law, legal process, regulation, or a valid governmental request.

6. International Processing

Information may be processed or stored in locations different from the country or region where you live when our business or service providers operate in other locations, subject to applicable requirements.

7. Retention of Information

Personal information may be retained for as long as reasonably necessary for order administration, customer support, security, recordkeeping, dispute resolution, and applicable legal obligations.

8. Data Security

Reasonable administrative and technical measures are used to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Privacy Choices

Depending on applicable law and your location, you may have rights concerning your personal information, including rights relating to access, correction, deletion, or other legally available choices.

For privacy-related requests, please contact service@mervaqoe.com. Additional information may be required to verify a request before it is processed.

10. Children's Privacy

The website is intended for general retail customers and is not designed for the intentional collection of personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links or connections to third-party websites or services. Their privacy practices are governed by their own policies.

12. Policy Updates

This Privacy Policy may be revised when necessary to reflect changes in our services, business practices, or applicable requirements. The updated version will be posted on this page.