Privacy policy

<h1>Privacy Policy</h1>

<p>This Privacy Policy explains how Mervaqoe handles personal information when you visit mervaqoe.com, communicate with us, or place an order through our online store.</p>

<h2>1. Information We May Receive</h2>

<p>Depending on how you use our website, information may include your name, billing and shipping information, email address, telephone number when provided, order and transaction details, payment-related information handled through applicable payment providers, device and browser information, IP address, website usage information, customer service communications, and information collected through cookies and similar technologies.</p>

<h2>2. How Information Is Used</h2>

<p>Personal information may be used to process and fulfill purchases, communicate about orders, assist with shipping and returns, respond to customer service requests, maintain the website, improve our services, protect the security of the store, address misuse or fraud, maintain required records, and comply with applicable legal obligations.</p>

<h2>3. Payment Information</h2>

<p>Payments are completed using the payment methods and payment service providers available during checkout. Payment information may be processed directly by the relevant payment provider rather than being retained directly by Mervaqoe.</p>

<h2>4. Cookies and Similar Technologies</h2>

<p>Mervaqoe may use cookies and similar technologies to support website functionality, remember preferences, understand website activity, maintain security, and improve the shopping experience.</p>

<p>Your browser may provide options for managing or removing cookies. Restricting certain cookies may affect some website functions.</p>

<h2>5. Sharing of Information</h2>

<p>Personal information may be provided to service providers when reasonably necessary to operate the store and provide services, including providers supporting website functionality, payment processing, order fulfillment, shipping, tracking, security, customer support, analytics, and related services.</p>

<p>Information may also be disclosed when required by applicable law, legal process, regulation, or a valid governmental request.</p>

<h2>6. International Processing</h2>

<p>Information may be processed or stored in locations different from the country or region where you live when our business or service providers operate in other locations, subject to applicable requirements.</p>

<h2>7. Retention of Information</h2>

<p>Personal information may be retained for as long as reasonably necessary for order administration, customer support, security, recordkeeping, dispute resolution, and applicable legal obligations.</p>

<h2>8. Data Security</h2>

<p>Reasonable administrative and technical measures are used to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.</p>

<h2>9. Privacy Choices</h2>

<p>Depending on applicable law and your location, you may have rights concerning your personal information, including rights relating to access, correction, deletion, or other legally available choices.</p>

<p>For privacy-related requests, please contact <a href="mailto:service@mervaqoe.com">service@mervaqoe.com</a>.</p>

<h2>10. Children's Privacy</h2>

<p>The website is intended for general retail customers and is not designed for the intentional collection of personal information from children in violation of applicable law.</p>

<h2>11. Third-Party Websites</h2>

<p>Our website may contain links or connections to third-party websites or services. Their privacy practices are governed by their own policies.</p>

<h2>12. Policy Updates</h2>

<p>This Privacy Policy may be revised when necessary to reflect changes in our services, business practices, or applicable requirements. The updated version will be posted on this page.</p>

<h2>13. Business Information</h2>

<p><strong>Brand:</strong> Mervaqoe</p>

<p><strong>Operating Company:</strong> Beijing QiHua Xincheng Technology Co., Ltd. (Cluster Registration)</p>

<p><strong>Owner:</strong> Liu Peng</p>

<p><strong>Address:</strong> Room 1632, 2nd Floor, Building 31, Yunjing North Li, Tongzhou District, Beijing (Cluster Registration)</p>

<p><strong>Website:</strong> mervaqoe.com</p>

<p><strong>Email:</strong> <a href="mailto:service@mervaqoe.com">service@mervaqoe.com</a></p>